Return/Exchange Policy

Return & Exchange Policy

At Sareeze.in, we are committed to ensuring complete customer satisfaction with every purchase. If you are not entirely happy with your order, we offer an easy return process to ensure a hassle-free shopping experience.

Return Policy – 7 Days Easy Returns (For Domestic Orders Only)

In the unlikely event that you receive a damaged, defective, or incorrect product, you can return it within 7 days of delivery. The item must be unused, unaltered, and in its original packaging with the invoice.

How to Initiate a Return?

  1. Inform Us Within 7 Days – Contact our support team at support@sareeze.in or call us at +91 7754870979 within 7 days of receiving your order.

  2. Wait for Confirmation – Do not ship the product before receiving a confirmation email from us.

  3. Ensure Proper Packaging – The item should be in its original condition, with all tags intact. Returns will not be accepted if the packaging is tampered with or the product is used.

  4. Hassle-Free Pickup – Our courier partner will collect the product from your provided address at no additional cost.

Note: Shipments returned via any courier service other than our authorized logistics partner will not be accepted.

Return & Exchange Charges

  • Domestic Orders: Free returns and exchanges within India.

  • International Orders: Currently, we do not accept returns or exchanges for international orders unless the item received is defective.

Refund Process

  • Once we receive the returned item and it passes our quality check, we will process your refund.

  • The refund will be credited to your original payment method or via NEFT in case of COD orders within 7–15 working days.

  • If you paid via COD, you must provide a canceled cheque for bank transfer processing.

Exchange Policy

We currently do not offer direct exchanges. However, you can return the product and place a new order for the item you prefer.

Important Notes

  • Please inform us within 2 hours of placing an order if you wish to cancel or modify it, as we begin processing your order for express delivery after 2 hours.

  • Any return requests made after 7 days from the date of delivery will not be entertained.

  • The actual color of products may slightly vary due to photography and screen settings.

For any further queries, feel free to contact our customer support team.

Happy Shopping at Sareeze.in!